1. Information We Collect
When you register and use Jili9999, we collect various categories of personal information to deliver a complete, secure, and personalised betting experience for Filipino users.
Account Registration Data
- Full name, date of birth, and nationality
- Email address and mobile number (used for OTP verification)
- Username and encrypted password
- Preferred language and currency (PHP)
Identity Verification (KYC) Documents
To comply with anti-money laundering (AML) requirements and Philippine gaming regulations, we require government-issued IDs such as your Philippine passport, SSS ID, UMID, PhilSys National ID, or driver's license. We may also request a selfie photo for liveness verification.
Financial Information
- GCash or Maya wallet number linked to deposits/withdrawals
- Bank account details for InstaPay/PESONet transfers (BDO, BPI, UnionBank, etc.)
- Transaction history on our platform (deposits, withdrawals, wagers)
Technical and Device Data
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Session duration and pages visited
- Referral source (if you came through our Refer a Friend program)
We do not collect sensitive personal data such as biometrics, health records, or political affiliations unless specifically required by law and with your explicit consent.
2. How We Use Your Information
Jili9999 uses the data we collect for specific, legitimate purposes. Here is a clear breakdown of how your privacy is handled when we process your information:
- Account Management: To create, maintain, and secure your Jili9999 account, including password resets and two-factor authentication.
- Transaction Processing: To process deposits and withdrawals accurately through GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, and Visa/Mastercard.
- Regulatory Compliance: To fulfill our legal obligations under Philippine gaming and anti-money laundering laws, including PAGCOR requirements and AML reporting.
- Fraud Prevention and Security: To detect suspicious activity, prevent account takeovers, and protect the integrity of our platform and all players on it.
- Customer Support: To respond to your queries, complaints, and requests — whether you reach out by email or live chat.
- Platform Improvement: Aggregated, anonymised usage data helps our team improve game offerings, fix bugs, and optimise the betting experience.
- Promotional Communications: If you opt in, we send you updates about new games, bonus offers, and promotions via email or SMS. You can opt out at any time.
- Responsible Gaming: To monitor betting patterns and provide intervention tools for players who may need support, in line with our Responsible Gaming commitments.
We only process your data when we have a lawful basis to do so — this includes performance of a contract, compliance with legal obligations, or your explicit consent.
3. Sharing and Disclosure
Jili9999 respects your privacy policy rights and does not sell or trade personal data. However, there are specific circumstances where we may share your information with trusted third parties:
Payment Processors
We share the minimum necessary financial data with our licensed payment partners (GCash, Maya, bank networks) to process your transactions securely. These processors are bound by their own strict privacy obligations.
Identity Verification Providers
KYC verification may involve third-party services that specialise in document authentication. These providers access your submitted ID documents only for verification purposes and are contractually prohibited from using the data for any other reason.
Regulatory Authorities
We are required by law to cooperate with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies when they request data in connection with legitimate legal proceedings or investigations.
Service Providers
We work with vetted technology providers for hosting, analytics, and customer support tools. All service providers are required to sign data processing agreements and are not permitted to use your data for their own purposes.
We will never share your personal data with advertising networks, data brokers, or unaffiliated third parties for marketing purposes without your explicit consent.
4. Cookies and Tracking Technologies
Like most online platforms, Jili9999 uses cookies and similar technologies to improve how the site works for you and to understand how players interact with our content.
Types of Cookies We Use
- Essential Cookies: Required for the site to function — session management, login state, and security tokens. You cannot opt out of these without disabling core functionality.
- Performance Cookies: Help us understand which pages are visited most, how long players stay, and where errors occur. Data is aggregated and anonymised.
- Preference Cookies: Remember your settings, such as language preference or display options, so you do not have to re-enter them every visit.
- Marketing Cookies: Used only if you opt in to personalised promotions. These help us show you relevant bonus offers based on the games you enjoy most.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some features of the Jili9999 platform. We do not use third-party advertising trackers from external ad networks.
5. Data Security Measures
Protecting your data is a technical and operational priority at Jili9999. We apply multiple layers of security across our infrastructure:
- TLS/SSL Encryption: All data in transit is encrypted using TLS 1.3. This protects your login credentials, payment details, and personal information from interception.
- AES-256 Encryption at Rest: Sensitive data stored in our databases — including KYC documents and financial records — is encrypted using AES-256, an industry-standard algorithm.
- Access Controls: Only authorised Jili9999 personnel with a legitimate operational need can access personal data. Access is logged, monitored, and reviewed regularly.
- Two-Factor Authentication (2FA): We strongly encourage all players to enable 2FA on their accounts. Our internal admin systems require 2FA by default.
- Regular Security Audits: We conduct periodic penetration tests and vulnerability assessments to identify and remediate potential weaknesses before they can be exploited.
- Incident Response: In the unlikely event of a data breach, we have a defined incident response plan. Affected users and the National Privacy Commission will be notified within the timeframes required by Philippine law.
While we work hard to keep your data safe, no system is completely immune to risk. We encourage you to use a strong, unique password for your Jili9999 account and never share your login credentials with anyone.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with applicable Philippine laws.
- Active Accounts: Personal and financial data is retained for the duration of your active account on Jili9999.
- KYC Records: Identity verification documents are retained for a minimum of five (5) years after account closure, as required under Philippine AML regulations.
- Transaction Records: Financial transaction logs are kept for a minimum of five (5) years to comply with gaming and tax regulations.
- Inactive Accounts: If your account has been inactive for 24 consecutive months, we will notify you before taking any action on your data.
- Marketing Data: If you unsubscribe from promotional communications, your preference is recorded and honoured immediately. You will not receive marketing messages after opting out.
After the applicable retention period expires, data is securely deleted or anonymised so it can no longer be linked back to you as an individual.
7. Your Rights and Choices
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Jili9999:
- Right to Be Informed: You have the right to know what personal data we hold, how it was collected, and how it is being used — which is exactly what this Privacy Policy is for.
- Right to Access: You may request a copy of the personal data we hold about you at any time by contacting our Data Protection Officer.
- Right to Rectification: If any of your personal data is inaccurate or outdated, you can request a correction. Some data, like your verified name, may require you to re-submit supporting documents.
- Right to Erasure (Right to be Forgotten): You may request that we delete your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected. Note that some data may need to be retained to comply with legal obligations.
- Right to Object: You can object to the processing of your data for marketing purposes at any time. You can also withdraw your consent where processing is based on consent.
- Right to Data Portability: You may request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
- Right to Lodge a Complaint: If you believe your privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
To exercise any of your rights, email our Data Protection Officer at support@jili9999.click. We will respond within fifteen (15) business days as required by Philippine law.
8. Protection of Minors
Jili9999 is an online gambling platform intended exclusively for adults. We do not knowingly collect personal information from individuals under the age of 21. All players must be at least 21 years old to register and use our services, in accordance with Philippine gaming laws.
During the registration and KYC process, we verify the age of all players using government-issued identification. If we discover that a minor has managed to register an account, we will immediately suspend that account, refund any deposits where possible, and permanently delete all associated personal data.
Parents and guardians who believe their child may have accessed Jili9999 should contact us immediately at support@jili9999.click. We are committed to working quickly to resolve such situations.
For additional guidance on keeping young people safe online, we also encourage families to use parental control software and to have open conversations about responsible gaming habits.
9. Changes to This Privacy Policy
Jili9999 may update this Privacy Policy from time to time as our services evolve, as new regulations come into effect, or as we improve our data protection practices. When material changes are made, we will notify registered players through:
- A prominent banner on the Jili9999 homepage
- An in-platform notification when you next log in
- An email notification to your registered address (for significant changes)
The "Last Updated" date at the top of this page will always reflect when the most recent version was published. We encourage you to review this policy periodically to stay informed about how we protect your data.
Continued use of Jili9999 after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree with the changes, you are entitled to close your account and request deletion of your data.
